The National Hajj Commission of Nigeria (NAHCON) has taken a significant step to ensure transparency, fairness, and accountability in the forthcoming 2024 Hajj operation by temporarily suspending the allocation of Hajj seats to certain tour operators.
Fatima Sanda Usara, Assistant Director of Public Operations, conveyed in a statement that on December 10, 2023, NAHCON had earlier informed the public about the Nigerian government’s facilitation of an additional allocation of 30 slots for the private tour operators (PTOs), surpassing the previous 10 slots granted by the Kingdom of Saudi Arabia. This enhancement was achieved in collaboration with the Ministry of Hajj and Umrah.
Usara clarified that the allocation process involved setting parameters to assess and select the best among a scale of 40 highest scores. The Commission released a list of successful PTOs on the aforementioned Sunday, pledging to facilitate harmonious alliances with the remaining 70 operators.
However, due to a recent development, NAHCON has opted to suspend all activities related to the allocation of Hajj seats to the PTOs for the next 48 hours, marking a decisive move by the Commission.
“This decision comes in light of recent accusations leveled by some PTOs unable to meet the required pass mark. The Commission is fully aware that there may be dissenting voices which have expectedly begun to manifest,” Fatima Sanda Usara said.
She noted that in view of this development, the NAHCON helmsman, Malam Jalal Ahmad Arabi, announced to the PTOs that members with legitimate grievances pertaining to the qualification of any tour operator are encouraged to present well-documented facts and figures supporting their claims as the Commission is dedicated to ensuring a fair and impartial investigation into these allegations.
Usara explained that upon receipt of the grievances, an extensive investigation will be carried out by an independent body. If the accusations are substantiated and found to be true, the necessary actions will be taken to rectify the situation.
The spokesperson said, however, it has been emphasized that if the allegations are frivolous, NAHCON warns that there will be consequences for those found to be making baseless claims.
“The 48 hours suspension of activities is a temporary measure aimed at ensuring the sanctity of the process. NAHCON remains committed to facilitating a fair and transparent pilgrimage experience for all Nigerian Muslims.
“Indeed, the National Hajj Commission of Nigeria is the governmental body responsible for coordinating the annual Hajj and Umrah pilgrimage for Nigerian Muslims. Established to ensure a seamless and organized pilgrimage experience, NAHCON is committed to upholding transparency, fairness, and accountability in its operations”, she assured.
